playground (read only)

User not getting registration/verification email

-tothemoonandback-

Fri Apr 04 2014 20:07:00 GMT+0000 (UTC)

One of our members posted in our forum today that she has not received an email from moot confirming her registration, and has tried a dozen times and still hasn't received an email. She assures that her spam/junk are not an issue and would like to confirm her registration. Help?

@-tothemoonandback-

2014-04-04T20:07:00.000Z

using a yahoo acct. She was able to use another email, but would prefer the original as the one all the notifications get sent to.

@huidong

2014-04-04T20:07:00.000Z

If another email service worked but yahoo didn't, that suggests it's possibly yahoo that is blocking the verification email, could she report this to yahoo and see if they can fix it?

@ouch1

2014-04-04T20:07:00.000Z

Both are yahoo accounts. The same one actually just the second was a disposable email address.

@dreadknight

2014-04-04T20:07:00.000Z

@huidong A bit offtopic: that new hotdog button shown on hover is a little annoying in the case of this topic as the title is too long and the button is shown on hover, making the title break into two lines and pushing the rest of the content as well, distracting! I think the icon should be smaller and placed in the row above the title.

@huidong

2014-04-04T20:07:00.000Z

Absolutely agreed, and this will be fixed in the next update!

@huidong

2014-04-04T20:07:00.000Z

@Tero just fixed it (v1.11.1), refresh the page and check it out.

@shate98

2014-04-04T20:07:00.000Z

Do you all have an answer for ouch1? She has to create a new email log in every time she wants to visit.